FAQ

Why should I buy from Crafts and Creations?

  • Every Piece Means Quality
  • Work Direct With the Manufacturer
  • Fair Trade No child labour
  • Bags stitched by more than 150 women from villages
  • Bags Manufactured with the Least Impact on the Environment
  • On Time Shipments
  • Custom Projects Undertaken

What is your lead time?
Our standard lead time for printed bags is 25 days from the time we receive the confirmation of your order and artwork. We do realize that there are times when you need to meet an event date. Inform us when and where the bags need to be, and we will make every effort to accommodate your request. WE DO NOT HAVE RUSH CHARGES!

Do you have any minimums?
We do not have any strict minimums but advise our customers to order as large a quantity as possible so that shipping become economical. Our quantity break-up for wholesale pricing is 500,1000,5000,10000 and 50000 pcs.
We accept lower quantity orders as well but preferably over 100 pcs.
Please contact us for your specific requirements.

How much is shipping?
Shipping charges depend upon the mode used and the weight/volume of the order. We will be pleased to provide quotes on per job basis. Please provide us as much detail as possible so that we can quote accurately. Our quotes are F.O.B Jaipur, INDIA unless otherwise stated. We do have excellent tie-ups with the airlines, shipping lines and courier companies who provide us discounts. We reserve the right to determine best possible carrier.

Can I get a custom size bag?
Yes. We are able to customize the bag and handle size, style and colors to fit your needs. In some cases, there may be a 100 piece minimum.
We specialize in custom designing bags as per your specifications, designs and even the target prices. Please contact us with as many details as possible for our best quotes.

Can I get a sample before my bags are made?
We will be pleased to send you samples of our plain or printed bags. While our samples are free, we request our customers to kindly contribute towards the courier charges for sending them across. You may kindly advise us your account number with any international courier company OR we can send you a request via PayPal. Please note that we do not send printed samples as per your artwork prior to your placing your order with us.
We do provide post-order final samples if time allows. We advise your approving the final samples with printing prior to mass-production.

What do I need to send for artwork?
We accept high resolution jpeg, pdf, corel and illustrator formats.

Ink Colors
Colors are matched based on the Pantone® Matching System. Exact matching is not guaranteed. We use eco-friendly vegetable inks which vary slightly when printed on cotton. We advise your requesting and confirming the final samples prior to mass-production as per your instructions.

Do you print four color process?
Four color process printing is an option; however, canvas is not designed for this type of application. We recommend that we review the art before your order is placed to determine the best possible method of decoration. Professional separations may be necessary, or we may recommend the use of a heat transfer. Transfers offer very good four color and photo reproduction on natural bag.

What are your terms and payment options?
Terms
We undertake custom jobs involving printing and hence require prepayment in full via Bank Transfer. We accept payments via PayPal for total invoice value less than USD 500. For more details, please contact us.

How do I place an order?
Email info@crafts-and-creations.com
To assure accuracy of order, we advise your approving our final sample prior to scheduling production time. We will be pleased to provide the pictures or digital mock-ups of the final printed bag.

Do you offer discounts for non-profits?
Although very economically priced, we will be pleased to offer our bags to non-profits on no-profit-no-loss basis. Our bags are made by 150 women from villages in India and it is our endeavor to generate as much employment as possible. We recognize the work of charitable organizations and will be pleased to do our best possible. Please contact us with your requirements.

Packaging
All orders packaged in bulk, unless otherwise stated or requested. Special requirements will be quoted per job. Please help us by using as less plastic as possible in packaging.
**Disclaimer**
Manufacturer cannot guarantee exact shade, color, size, weight, texture or construction of finished goods. Material and handles not guaranteed to be colorfast.
Cancellation
Orders canceled only with the written approval from Crafts and Creations and after payment is arranged for work already complete.
Returns
Every Crafts and Creations bag is made to order. Therefore, they are not returnable.

Have more questions?
Please CONTACT US for any more questions or clarifications.